[Privacy Policy]

Navien Limited (referred to in this policy as "we", "our", "us" or "Navien") strives to protect and respect your personal data and its security. We aim to make the collected personal data clear and transparent ('Personal data' refers to all information related to identifiable persons).

Article 1. What data do we collect?

We collects the following data: E-mail, Password

Article 2. How do we collect your data?

We collect personal data based on the agreement of the user's application contract. By requesting the company to sign up for membership, e-mail and password are collected from other systems, and the user can change the password through this application.

When we process your personal data in accordance with these criteria, we balance your rights, freedom and our interests to ensure your reasonable expectations.

Article 3. How will we use your data?

The purpose of our use of personal data from users (referred to as "you") is as follows:

① verify your identity

② help us deliver our services

③ carry out requests made by you in relation to our services

④ investigate or settle inquiries or disputes

⑤ enforce our agreements with you

⑥ provide support for the provision of our services

We collect and maintain personal data that you voluntarily submit to us during your use of the Site and/or our Services to enable us to perform the Services.

We will share your personal data with KyungDong Navien HQ(Korea) as necessary when providing the Services:

It is in our legitimate interest or a third party’s legitimate interest to use your personal data in such a way to ensure that we provide the very best client service we can to you or others. We will not process any special data except where we are able to do so under applicable legislation or with your explicit consent.

Article 4. How do we store your data?

Your personal data is safely stored on our servers and we will take reasonable precautions to prevent loss, misuse or alteration of your Personal data.

We may keep user's personal data for at least 6 years in compliance with UK General Data obligations in connection with any personal data processed in the course of service delivery. The file may be destroyed without notice or liability upon expiration of the retention period. If you request your files and documents we may charge you for the costs of copying a duplicate.

Your personal data we collect will be processed within the EEA and may be transferred and stored outside the EEA. When personal data is stored and processed outside of EEA, other laws different from GDPR may be applied.

Article 5. How do we protect your data?

We have implemented information security policies, rules and technical measures to protect the personal data that we have under our control from:

① unauthorised access

② improper use or disclosure

③ unauthorized modification

④ unlawful destruction or accidental loss

All of our members, employees, workers and data processors (i.e. those who process your personal data on our behalf, for the purposes listed above), who have access to, and are associated with the processing of Personal data, are obliged to respect the confidentiality of the personal data of all visitors to the app and all users of our services.

Article 6. What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Navien erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Navien restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Navien's processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we will response to you within a month. If you would like to exercise any of these rights, please contact us through our phone or email. (Please see "How to contact us" below)

Article 7. Children's Privacy

These services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with Personal data, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personal data, please contact us so that we will be able to do necessary actions. (Please see "How to contact us" below)

Article 8. Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

Article 9. How do we use cookies?

This service does not explicitly use Cookies. However, when a user uses the application, the application server is used to maintain the user's preferences and provide customized services by reading the contents of cookies stored on the user's hard disk. You may approve or reject these cookies and know when they will be sent to your device. If you refuse these cookies, you will be unable to use part of the service.

Article 10. Privacy policies of other websites

This app does not contain links to other sites. Please note that external sites are not operated by us. We do not have control over the contents, personal data processing policies or practices of third-party websites or services, and shall not be held liable.

Article 11. Changes to our privacy policy

We regularly review our privacy policy and publish updates to application market and application. This privacy policy was last updated on 01, May, 2022.

Article 12. How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Phone number: +44 (0) 203 598 2020

E-mail: info@navienuk.com

Address: Building 2, Ground Floor, Guildford Business Park, Guildford, GU2 8XH

Article 13. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Navien has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Phone number: 0303 123 1113

website : https://ico.org.uk/concerns/